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Sugar NoteIn* is an open-source module for sugarCRM wich provides a VoIP integration with Asterisk.
Modulis provides, with Sugar NoteIn*, an original solution to help you to save time and be more efficient when you receive a phone call.
For an incoming or outgoing call, this module provides a quick notepad and a detailed view of your sugarCRM contact.
This module makes the accessibility to your CRM easier and optimizes your resources and time while using your CRM.
Without clicking anywhere, you can simultaneously : write a quick note about your interlocutor and save it into sugar CRM, view his detailed profile and history while continuing to talk with him. No more need to make your customer wait.
To have an improved and more fluent solution with an Asterisk integration, Modulis.ca recommends the use of sugarlookupCID script with Sugar NoteIn*. This script matches the incoming number to your sugarCRM database and will displays the caller's name on your phone.
Sugar NoteIn* uses a modified version of the open-source software : |
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ADM (Asterisk Desktop Manager)